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Frequently Asked Questions 
Login and Registration Issues
Why can’t I login?
Why do I need to register at all?
Why do I get logged off automatically?
How do I prevent my username appearing in the online user listings?
I’ve lost my password!
I registered but cannot login!
I registered in the past but cannot login any more?!
What does the “Delete all board cookies” do?

User Preferences and settings
How do I change my settings?
The times are not correct!
I changed the timezone and the time is still wrong!
My language is not in the list!
How do I show an image below my username?
When I click the e-mail link for a user it asks me to login?

Posting Issues
How do I post a topic in a forum?
How do I edit or delete a post?
How do I add a signature to my post?
Why can’t I add attachments?
How can I report posts to a moderator?
What is the “Save” button for in topic posting?

Formatting and Topic Types
What is BBCode?
Can I use HTML?
What are Smilies?
Can I post images?
What are global announcements?
What are announcements?
What are sticky topics?
What are locked topics?

Private Messaging
I cannot send private messages!
I keep getting unwanted private messages!
I have received a spamming or abusive e-mail from someone on this board!

Searching the Forums
How can I search a forum or forums?
Why does my search return no results?
Why does my search return a blank page!?
How do I search for members?
How can I find my own posts and topics?

Topic Subscriptions and Bookmarks
What is the difference between bookmarking and subscribing?
How do I subscribe to specific forums or topics?
How do I remove my subscriptions?

Attachments
What attachments are allowed on this board?
How do I find all my attachments?

 

Login and Registration Issues 
» Why can’t I login?
There are several reasons why this could occur. First, ensure your username and password are correct. If they are, contact the board owner to see if there is some kind of temporary configuration error.

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» Why do I need to register at all?
The right to post to the "Your First Print" forum: ask a question, reply to any of the discussions, or open a new topic, is reserved for owners of the eBook to which this forum is matched. Information on the book can be found here. An ID and Password for this forum are sent automatically to each purchaser of the eBook (usually within 12 hours of the purchase.)

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» Why do I get logged off automatically?
If you do not check the Log me in automatically box when you login, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university computer lab, etc. If you do not see this checkbox, it means the board administrator has disabled this feature.

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» How do I prevent my username appearing in the online user listings?
Within your User Control Panel, under “Board preferences”, you will find the option Hide your online status. Enable this option with Yes and you will only appear to the administrators, moderators and yourself. You will be counted as a hidden user.

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» I’ve lost my password!
Don’t panic! While your password cannot be retrieved, it can easily be reset. Visit the login page and click I’ve forgotten my password. Follow the instructions and you should be able to log in again shortly.

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» I registered but cannot login!
First, check your username and password. This forum requires new registrations to be activated by an administrator before you can logon. If you were sent an e-mail, follow the instructions. If you did not receive an e-mail, you may have provided an incorrect e-mail address or the e-mail may have been picked up by a spam filer. If you are sure the e-mail address you provided is correct, try contacting an administrator.

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» I registered in the past but cannot login any more?!
Attempt to locate the e-mail sent to you when you first registered, check your username and password and try again. The forum may periodically remove users who have not posted for a long time to reduce the size of the database.

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» What does the “Delete all board cookies” do?
“Delete all board cookies” deletes the cookies created by phpBB which keep you authenticated and logged into the board. It also provides functions such as read tracking if they have been enabled by the board owner. If you are having login or logout problems, deleting board cookies may help.

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User Preferences and settings 
» How do I change my settings?
If you are a registered user, all your settings are stored in the board database. To alter them, visit your User Control Panel; a link can usually be found at the top of board pages. This system will allow you to change all your settings and preferences.

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» The times are not correct!
It is possible the time displayed is from a timezone different from the one you are in. If this is the case, visit your User Control Panel and change your timezone to match your particular area, e.g. London, Paris, New York, Sydney, etc. Please note that changing the timezone, like most settings, can only be done by registered users.

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» I changed the timezone and the time is still wrong!
If you are sure you have set the timezone and Summer Time/DST correctly and the time is still incorrect, then the time stored on the server clock is incorrect. Please notify an administrator to correct the problem.

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» My language is not in the list!
Either the administrator has not installed your language or nobody has translated this board into your language. Try asking the board administrator if they can install the language pack you need. If the language pack does not exist, feel free to create a new translation. More information can be found at the phpBB website (see link at the bottom of board pages).

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» How do I show an image below my username?
The image that may appear below a username when viewing posts is known as an avatar and is generally unique or personal to each user. Registered users should use the "User Control Panel" to edit their profile and upload an avatar, if they wish.

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» When I click the e-mail link for a user it asks me to login?
Only registered users can send e-mail to other users via the built-in e-mail form, and only if the administrator has enabled this feature. This is to prevent malicious use of the e-mail system by anonymous users.

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Posting Issues 
» How do I post a topic in a forum?
To post a new topic in a forum, click the relevant button on either the forum or topic screens. Registered users need to login before they can post a message. A list of your permissions in each forum is available at the bottom of the forum and topic screens. Example: You can post new topics, etc.

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» How do I edit or delete a post?
Unless you are a board administrator or moderator, you can only edit or delete your own posts. You can edit a post by clicking the edit button for the relevant post, sometimes for only a limited time after the post was made. If someone has already replied to the post, you will find a small piece of text output below the post when you return to the topic which lists the number of times you edited it along with the date and time. This will only appear if someone has made a reply; it will not appear if a moderator or administrator edited the post, though they may leave a note as to why they’ve edited the post at their own discretion. Please note that normal users cannot delete a post once someone has replied.

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» How do I add a signature to my post?
To add a signature to a post you must first create one via your User Control Panel. Once created, you can check the Attach a signature box on the posting form to add your signature. You can also add a signature by default to all your posts by checking the appropriate radio button in your profile. If you do so, you can still prevent a signature being added to individual posts by un-checking the add signature box within the posting form.

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» Why can’t I add attachments?
Attachment permissions are granted on a per forum, per group, or per user basis. The board administrator may not have allowed attachments to be added for the specific forum you are posting in, or perhaps only certain groups can post attachments. Contact the board administrator if you are unsure about why you are unable to add attachments.

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» How can I report posts to a moderator?
If the board administrator has allowed it, you should see a button for reporting posts next to the post you wish to report. Clicking this will walk you through the steps necessary to report the post.

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» What is the “Save” button for in topic posting?
This allows you to save passages to be completed and submitted at a later date. To reload a saved passage, visit the User Control Panel.

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Formatting and Topic Types 
» What is BBCode?
BBCode is a special implementation of HTML, offering great formatting control on particular objects in a post. The use of BBCode is granted by the administrator, but it can also be disabled on a per post basis from the posting form. BBCode itself is similar in style to HTML, but tags are enclosed in square brackets [ and ] rather than < and >. For more information on BBCode see the guide which can be accessed from the posting page.

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» Can I use HTML?
No. It is not possible to post HTML on this board and have it rendered as HTML. Most formatting which can be carried out using HTML can be applied using BBCode instead.

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» What are Smilies?
Smilies, or Emoticons, are small images which can be used to express a feeling using a short code, e.g. :) denotes happy, while :( denotes sad. The full list of emoticons can be seen in the posting form. Try not to overuse smilies, however, as they can quickly render a post unreadable and a moderator may edit them out or remove the post altogether. The board administrator may also have set a limit to the number of smilies you may use within a post.

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» Can I post images?
Yes, images can be shown in your posts. If the administrator has allowed attachments, you may be able to upload the image to the board. Otherwise, you must link to an image stored on a publicly accessible web server, e.g. http://www.example.com/my-picture.gif. You cannot link to pictures stored on your own PC (unless it is a publicly accessible server) nor images stored behind authentication mechanisms, e.g. hotmail or yahoo mailboxes, password protected sites, etc. To display the image use the BBCode [img] tag.

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» What are global announcements?
Global announcements contain important information and you should read them whenever possible. They will appear at the top of every forum and within your User Control Panel. Global announcement permissions are granted by the board administrator.

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» What are announcements?
Announcements often contain important information for the forum you are currently reading and you should read them whenever possible. Announcements appear at the top of every page in the forum to which they are posted. As with global announcements, announcement permissions are granted by the board administrator.

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» What are sticky topics?
Sticky topics within the forum appear below announcements and only on the first page. They are often quite important so you should read them whenever possible. As with announcements and global announcements, sticky topic permissions are granted by the board administrator.

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» What are locked topics?
Locked topics are topics where users can no longer reply and any poll it contained was automatically ended. Topics may be locked for many reasons and were set this way by either the forum moderator or board administrator. You may also be able to lock your own topics depending on the permissions you are granted by the board administrator.

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Private Messaging 
» I cannot send private messages!
There are three reasons for this; you are not registered and/or not logged on, the board administrator has disabled private messaging for the entire board, or the board administrator has prevented you from sending messages. Contact a board administrator for more information.

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» I keep getting unwanted private messages!
You can block a user from sending you private messages by using message rules within your User Control Panel. If you are receiving abusive private messages from a particular user, inform a board administrator; they have the power to prevent a user from sending private messages.

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» I have received a spamming or abusive e-mail from someone on this board!
We are sorry to hear that. The e-mail form feature of this board includes safeguards to try and track users who send such posts, so e-mail the board administrator with a full copy of the e-mail you received. It is very important that this includes the headers that contain the details of the user that sent the e-mail. The board administrator can then take action.

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Searching the Forums 
» How can I search a forum or forums?
Enter a search term in the search box located on the index, forum or topic pages. Advanced search can be accessed by clicking the “Advance Search” link which is available on all pages on the forum. How to access the search may depend on the style used.

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» Why does my search return no results?
Your search was probably too vague and included many common terms which are not indexed by phpBB3. Be more specific and use the options available within Advanced search.

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» Why does my search return a blank page!?
Your search returned too many results for the webserver to handle. Use “Advanced search” and be more specific in the terms used and forums that are to be searched.

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» How do I search for members?
Visit to the “Members” page and click the “Find a member” link.

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» How can I find my own posts and topics?
Your own posts can be retrieved either by clicking the “Search user’s posts” within the User Control Panel or via your own profile page. To search for your topics, use the Advanced search page and fill in the various options appropriately.

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Topic Subscriptions and Bookmarks 
» What is the difference between bookmarking and subscribing?
Bookmarking in phpBB3 is much like bookmarking in your web browser. You aren’t alerted when there’s an update, but you can come back to the topic later. Subscribing, however, will notify you when there is an update to the topic or forum on the board via your preferred method or methods.

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» How do I subscribe to specific forums or topics?
To subscribe to a specific forum, click the “Subscribe forum” link upon entering the forum. To subscribe to a topic, reply to the topic with the subscribe checkbox checked or click the “Subscribe topic” link within the topic itself.

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» How do I remove my subscriptions?
To remove your subscriptions, go to your User Control Panel and follow the links to your subscriptions.

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Attachments 
» What attachments are allowed on this board?
Any 'normal' image can be attached ... Please only attach images of a reasonable size.

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» How do I find all my attachments?
To find your list of attachments that you have uploaded, go to your User Control Panel and follow the links to the attachments section.

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